Plerdy Case Studies: Success Stories and Achieved Results

Cheqmark, a platform for checklist creation, needed to improve their website performance metrics and reduce dependency on traditional support channels. They were looking for a way to enhance user engagement, increase conversions and provide better customer support without expanding their support team. The challenge was to implement a solution that would measurably improve key performance indicators while maintaining a seamless user experience.

Kredobank, one of the largest banks in Western Ukraine, was experiencing issues with their website's user experience but lacked concrete data on specific problems. They needed to identify why users weren't engaging with important elements and how the website structure might be hindering conversions. Without a systematic analysis of user behavior, they were unable to prioritize improvements or understand which elements of their website were causing friction in the customer journey.